Privacy Policy

Pagemate ("we", "us", "our") operates pagemate.com.au and builds websites for trades businesses across regional New South Wales. We respect your privacy and handle your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains what we collect, why, and what you can do about it.

Information we collect

• Details you give us — your name, mobile number, email, business or trade, and town, when you fill in a form, book a call, or contact us by phone or email.
• Information about your business — what you tell us during a call or the project, so we can build your website.
• Technical and usage information — collected automatically when you visit the site, such as your IP address, browser, device, and the pages you view.

How we collect it

We collect information directly from you when you contact us, and automatically through cookies and similar technologies when you use the site (see below).

Cookies and tracking

We use cookies and tracking tools — including the Meta (Facebook) Pixel and website analytics — to measure how our ads and website perform and to improve them. You can control or disable cookies through your browser settings; some parts of the site may not work as well if you do.

Why we use your information

• To respond to your enquiry and arrange and hold a call.
• To quote for, build, and support your website.
• To measure and improve our website and advertising.
• To send you relevant updates about our services — you can opt out at any time.

Who we share it with

We do not sell your personal information. We share it only with trusted service providers who help us run our business — for example scheduling (Calendly), website hosting (Vercel), and advertising and analytics (Meta and Google). Some of these providers may store or process data outside Australia. We may also disclose information where required by law.

How we store and protect it

We take reasonable steps to keep your information secure and to protect it from misuse, loss, and unauthorised access. We keep it only for as long as we need it for the purposes above or as required by law.

Your rights

You can ask us to access or correct the personal information we hold about you. If you have a concern about how we've handled your information, contact us first and we'll do our best to sort it out. You can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown above.

Contact us

Questions about your privacy? Email us at hello@pagemate.com.au.